Shipping & Payment Methods

Germany

For shipments with a value of EUR 500.00 or more, we deliver free of charge in Germany. Below this amount we charge the following transport costs:

• Standard shipping: 12.00 EUR (approx. 1-2 working days)
• Express shipping up to 2 kg volume weight: EUR 15.00 (by 12:00 noon on the following working day, subject to availability)
• Express shipping over 2 kg volume weight: after calculation (until 12:00 noon on the following working day, subject to availability)

Domestic delivery is generally carried out by our logistics partner DPD in accordance with INCOTERMS EXW (ex-works). Orders received by us before 12:00 noon (Mon-Fri) will be dispatched on the same day, subject to availability. We do not charge a minimum quantity surcharge.

Other European countries

Shipments to other European countries are sent with DPD, DHL Express or UPS in accordance with INCOTERMS EXW (ex-works). We charge the following standard shipping costs depending on the country of delivery:

*The delivery time refers to goods in stock. Orders received before 12:00 noon (Mon-Fri) will be dispatched on the same day if in stock. We do not charge a minimum quantity surcharge. Other countries on request.

All other third countries

For shipments abroad, we always try to find the best price-delivery time ratio for our customers and each individual parcel. We work together with UPS, DHL Express, DHL Paket, Fedex, TNT, Kühne+Nagel, Aramex and other parcel services. The actual transport costs incurred are invoiced for each parcel. Depending on the customer relationship, payment is made on account or in advance.
 

• Invoice

We will also send your invoice at the same time as your goods are delivered. Invoices are normally sent by post. At the customer's request, the invoice can also or instead be sent by e-mail. As a rule, the payment term is 30 days net after invoicing.

• Prepayment

After your order, you will receive a proforma invoice from us with all payment details and our bank details. After receiving your payment, we will process your order without delay. Please note that all costs for bank transfers from abroad are borne by the buyer.

Please refer to the order confirmation for our bank details and your payment method. Please note that the prices quoted in our online shop are always net prices excluding VAT. The prices are non-binding offers.